支持

AI旅拍 的使用问题、建议、账号与购买相关事宜，都在这里。

常见问题

打开是黑屏 / 没有画面

多半是相机权限被拒。到 iPhone「设置 › 隐私与安全性 › 相机」里允许 AI旅拍，或点 App 内提示里的「打开设置」。

引导条一直不出现

先确认画面里有人且光线足够；App 会在画面稳定后才给出第一条指令。逆光或夜景下检测会慢一些。

深度建议提示「本月额度已用完」

免费版每个自然月赠送 3 次。可以订阅 Pro（每月 25 次）或购买次数包；已购买但没有显示的，试试付费页的「恢复购买」。

怎么取消订阅

iPhone「设置 › Apple 账户 › 订阅」，找到 AI旅拍 即可取消，当前周期结束前仍可使用。

怎么删除我的数据 / 账号

「设置 › 清除本地数据」删除手机上的作品与记录；「设置 › 删除账号」永久删除云端账号。也可以邮件联系我们处理。

画面会上传吗

默认不会。只有你主动点「深度建议」时上传一张压缩画面，且不做长期存储；在「设置 › 仅端侧模式」可以彻底关闭。详见隐私政策。

Support

Questions, suggestions, account and purchase issues for AI Travel Cam — all here.

FAQ

The app opens to a black screen

Camera access was probably denied. Allow AI Travel Cam under iPhone Settings › Privacy & Security › Camera, or tap “Open Settings” in the in-app prompt.

The guidance banner never appears

Make sure there is a person in frame and enough light; the first instruction appears once the frame is steady. Detection is slower in backlight or at night.

“Monthly deep-advice quota used up”

The free tier includes 3 uses per calendar month. Subscribe to Pro (25 per month) or buy a pack. If a purchase isn't showing, try “Restore purchases” on the paywall.

How do I cancel my subscription?

iPhone Settings › Apple Account › Subscriptions, find AI Travel Cam and cancel. You keep access until the current period ends.

How do I delete my data / account?

Settings › Clear local data removes photos and records on the phone; Settings › Delete account permanently deletes your cloud account. You can also email us.

Are my frames uploaded?

Not by default. One compressed frame is uploaded only when you tap “Deep advice”, and it isn't stored long-term; Settings › On-device only turns cloud features off entirely. See the Privacy Policy.